What is Country Bank Mobile Banking?

Country Bank Mobile Banking lets you stay in touch with your accounts while you are on the move. You can view account balances, transfer funds and find ATMs right from your smartphone. Bank from your phone using our SMS Text Mobile Banking, our Mobile Web Banking, or Apps for iPhone, Android and Windows phones, and Tablets.

Is there a fee for using Mobile Banking?

Mobile Banking is free from Country Bank; however your wireless carrier's data and message rates and roaming charges may apply.

What can I do with the Mobile Banking app?

Our mobile banking app is designed especially for your smartphone. With the mobile app you can:

Is Mobile Banking Secure?

Yes. Just like Online Banking, we use the same 128-bit encryption to help keep your information secure and private. Country Bank Mobile Banking doesn't store any personal or account information on your phone.

What is Country Bank's routing number?

Our routing number is 211870980

Where is Country Bank located?

Branch Office Locations

24-Hour ATM Banking Locations:

Belchertown Office
21 N. Main Street
Belchertown, MA 01007

Brimfield Office
9 Main Street
Brimfield, MA 01010

Charlton Office
37 Worcester Road
Charlton, MA 01507

Four Corners Office
191 Sykes Street
Palmer, MA 01069

Leicester Office
1084 Main Street
Leicester, MA 01524

Leicester WalMart Office
20 Soojian Drive, Suite 2
Leicester, MA 01524
(This ATM is available daily from 6 a.m. - midnight.)

Ludlow Big Y Supermarket
Ludlow Office
425 Center Street
Ludlow, MA 01056

Main Office
75 Main Street
Ware, MA 01082

Palmer Office
1485 North Main Street
Palmer, MA 01069

Paxton Office
687 Pleasant Street
Paxton, MA 01612

West Street Office
155 West Street
Ware, MA 01082

Ware WalMart Office
352 Palmer Road
Ware, MA 01082
(The ATM is available daily from 6 a.m. - midnight)

West Brookfield Office
8 West Main Street
West Brookfield, MA 01585

Wilbraham Office
2379 Boston Road
Wilbraham, MA 01095

How can I deposit money into my account?

There are multiple ways to deposit money into your Country Bank account:

Where can I mail a deposit?

You can deposit a check made payable to and endorsed by you to:

Country Bank-Deposit Operations

75 Main St, Ware, MA 01082-2003

How do I change my address?

You can change an address after logging in to your Online Banking account, by written request via mail, by telephone, or in person at one of our branches. At this time, you cannot make this change using Mobile Banking.

Security Help

What information is stored on my phone? Country Bank doesn't store any personal or account information on your phone. Never email your personal information to anyone, and do not store your username, password or account information in the notepad or address book of your phone.

How can I protect my personal information while banking from my phone?

When you use Mobile Banking, there are steps you can take to protect your accounts and sensitive information.

What if my mobile phone is lost or stolen?

You should notify your carrier right away. No one can access your Country Bank account information without knowing your username and password, but you can always contact us at 1-800-322-8233 and we can assist in changing your logon information.

Account Help

What is the difference between "current" and "available" balance?

Current balance is your total account balance. Available balance is the amount of money in your account which you can use: Current balance less any pending transactions or deposits on hold.

How do I change my Mobile Banking account nicknames?

We use the same nicknames in Mobile Banking that are used in Online Banking. Therefore, you must login using a computer to countrybank.com in order to change them. The ability to edit nicknames within the Mobile Banking app is currently not available.

How many transfers between accounts can I make?

Federal regulation limits the number of withdrawals and transfers you can make from your Money Market or Savings accounts during each statement cycle. You can make up to six withdrawals (including electronic fund transfers, telephone transfers, checks, and pre-authorized payments and debit card purchases) per statement cycle. Each transfer or payment is counted as one of the six limited transfers. You will be charged an excess withdrawal fee for each transaction that exceeds this limit. Please refer to the Schedule of Fees and Charges. You may make unlimited withdrawals at an ATM or in person with one of our tellers.

Transfer Help

How long until my transfer is posted?

Transfers between Country Bank accounts post immediately and the funds are available for all purposes right away.